The 'Wallonia Quality Destination' label aims to promote the quality of tourist hospitality in Wallonia.
This quality mark is only awarded to organisations which participate in a certification scheme based on the Swiss tourist quality programme.
The Villers Tourist Office was awarded the label in June 2013. In practical terms, this means we strive to:
- make employees aware of just how important quality is
- improve the handling of complaints
- streamline work processes and tourist loyalty schemes